IT management

How to Effectively Measure Software Use in a Company

May 20, 2020

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Manage software costs, for free

Ensure your business isn’t wasting spend on unused tools and licenses with G2 Track Essential.

There are a lot of things we measure.

Like a wall before we hang a painting, or the amount of flour to use when baking a cake.

While these are both relatively easy to measure, one thing that you may find more difficult to measure is if your company is effectively using their tech stack. If not, you could be wasting a good chunk of your budget that you could be spending elsewhere. 

5 ways to measure software use at your company

No matter what industry you work in, increasing productivity is always top of mind. While this isn’t always an easy task, one way in which you can do so is by finding the right software tools that solve all of your pain points as they ensure you work smarter.

When measuring your company’s software use, the goal is to determine the quality of the current software product and see if any improvements can be made. As a manager, you’ll want to measure software use and see if you can increase ROI, identify areas of improvement, manage workloads across teams, as well as reduce overtime and cost. 

One of the ways to ensure an increase in productivity is to track your company’s software usage. 

1. Keep track of software renewals

Your company uses a lot of tools, and there can be a lot of moving parts that go into ensuring the software is up to date. Because of this, it can be hard to nail down when the renewals for your most-used software applications are scheduled to take place.

In fact, you may even run into tools that are set up with an auto-renewal status, meaning you could be billed annually, and automatically, for a tool that you don’t need anymore or one that you simply forgot about. Your company may also experience that software you signed up for a free trial of is no longer free, and you’re now being billed without even knowing.

No matter which instance sounds the most familiar, when you keep track of upcoming renewals, you can better measure if that particular software tool is worth the money.

Did you know? One of the great things about using G2 Track is that it can monitor your software contract renewals and termination dates for you, so you don’t spend your budget renewing software that no longer makes sense for your company.

2. Check if employees are using the software

Sure, this step in measuring software use may seem obvious, but you’d be surprised by how many times this is forgotten about. With so many software options on the market, it’s easy to get distracted by the new and shiny application and then forget about the one you’ve been using for years.

When you make a note of metrics like how long someone has used a certain tool and when their last login was, you can better access if this application is necessary for your team, if you can find its features elsewhere, or if you can get rid of it altogether.


of software tools are idle or underutilized. 

3. Watch for new tools to be announced

There’s always something new in the pipeline, just waiting to be introduced to the adoring public. And you never know when a new company is going to debut a new software solution that is everything you could ever want.

Maybe it has all of the features of a tool you’re already using, at half the price. Or maybe it combines the functionality of two software solutions you use, wrapped up in one shiny product.

Whatever the case may be, something better (and cheaper!) could be just around the corner. You don’t want to miss out on what could take the industry by storm because you’re late on an announcement.

4. Analyze your tech stack

Next, take a look at your tech stack, also known as a software stack. Your tech stack is the combined software systems that are needed to complete your entire platform of tools so that no additional software is needed to support any of your applications.

When doing so, ask yourself some key questions:

  • Do your employees find these tools easy to use?
  • Are these applications accurate and reliable?
  • Do you get consistent results when using these tools?
  • Are these tools helping your company achieve your short and long-term goals?
  • How often does the application experience downtime where it’s unable to be used?

Depending on your answers, you may find some ways to evaluate your tech stack for the better so your teams can experience more success.

5. Utilize G2 Track

To help you measure your company’s software use, it’s in your best interest to make the most out of G2 Track.

This complete SaaS and contract management tool allows you to manage software spend, contracts, account usage, and compliance -- all in one place.

You’ll be able to easily measure metrics like:

  • Unused applications, instances, and shadow IT
  • How much of your budget is being spent by department
  • When contracts are up for renewal
  • Which applications are being used and how often

This is just a glimpse into what G2 Track can do as you take a deep-dive into the software your company uses.

It’s all in the measurements

When you use G2 Track to measure how your company is using specific software tools, you’ll have a better idea of where you can improve, save money, and cut back. Not every tool you invest in is going to be a perfect fit, but with G2 Track, everything you need to measure whether or not you’re using the right software will be all in one place.

Interested in putting this into practice? Coming up next you can learn all about what an IT audit is and why your company needs one.

G2 Track Essential
Manage software costs, for free

Ensure your business isn’t wasting spend on unused tools and licenses with G2 Track Essential.

Manage your software costs with G2 Track.